Door Greeter/Security sought by I-502 retailer in Tacoma

By pinkboots420 on September 15, 2020 • ( Leave a comment )

Note: All information posted here was gleaned from the Indeed.com job listing. Please contact original recruiter with questions or to apply.

I-502 retailer seeks Door Greeter/Security in Tacoma

The Door Greeter/Security personnel is our customer’s first point contact. They are a bright and friendly face that ensures only persons of legal age to purchase cannabis products enter the store. They must be engaging while protecting the store and budtenders from the possibility of selling to a minor. Door Greeter/Security personnel must effectively resolve and de-escalate situations as they arise while maintaining a positive attitude.

Essential Responsibilities

Carefully checks every person’s ID at the door, ensuring that the ID is valid and that the entrant is at least 21 years of age
Greets customers with a friendly and welcoming attitude at all times and thanks them upon leaving the store
Remains mentally alert and aware of surroundings at all times, quickly responding to escalating customer situations
Resolves escalating customer situations by pragmatic means of conflict resolution and without threat of force or violence
Calls police if unruly customers refuse to leave the store, continuing to de-escalate the situation until they arrive
Monitors floor activity, watching for unusual behavior in both customers and employees
Monitors customers when choosing between multiple options to prevent theft
Monitors tip jars to ensure customers and non-management personnel are not taking money out of them

Essential Experience & Skills