cannabis industry

Customer Service Representative/CSR Lead/CSR Manager sought by The Fuego Group in Seattle

Note: All information posted here was gleaned from the Indeed.com job listing. Please contact original recruiter with questions or to apply.

Freddy’s Fuego seeks Customer Service Representative/CSR Lead/CSR Manager in Seattle (possible remote work available)

Considering working from home? Now is the time!

The Fuego Group is looking for upbeat, tech-savvy and friendly individuals that enjoy educating and assisting customers about the cannabis industry. We are looking to fill multiple roles within the company:

1.) Call Center Customer Service Representatives / Consultants

2.) CSR Lead

3.) CSR Manager

We are a Customer Service, Marketing and Lead Generation call center that connects consumers to cannabis delivery services in their area.

We offer flexible schedules, in-depth training, and ongoing cannabis education. Background in Customer Service/Call Center Representative is a plus! Must have an upbeat demeanor and the ability to convey information in a coherent and articulate manner.

To be a remote CSR/Consultant, you simply need a desktop computer and a high-speed internet connection. We will provide you with a VOIP phone, all software, and training.

NOTE: Since this will be a remote position, allow us to get to know you a little bit better by providing a response to questions via video format. And make it seem like you’re in an actual interview for a Customer Service Representative position to have a higher chance of getting the job position with us!

Qualifications:

Customer Service Representative:
– Should have at least 1 year of customer service experience.
Salary: $12 to $15 per hour

CSR Lead:
– Should have 1 – 2 years of customer service lead experience.
Salary: $15 – $18 per hour

CSR Manager:
– Should have 5 years of customer service management or call center experience.

Salary: $52 – $62k yearly salary

Job Type: Full-time Remote “work from home”

Job Type: Full-time

Experience:

  • Call Center: 3 years (Preferred)
  • sales: 3 years (Preferred)
  • customer service: 3 years (Preferred)

Education:

  • Associate (Preferred)

Work Remotely:

  • Yes
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