Note: All information posted here was gleaned from the Indeed.com job listing. Please contact original recruiter with questions or to apply.

The Retail Operations Manager oversees the enterprise, assets, inventory, and staff of the Jamestown S’Klallam Cannabis Store in accordance with State and local regulations set by Jamestown S’Klallam Tribe.

The Retail Operations Manager collaborates with the EDA Executive Director for strategic planning development of policy, marketing, and business.

The Retail Operations Manager is responsible for the overall profitability of the facility, and will provide operational management oversight, technical, marketing and sales support to the enterprise.

Essential Functions

Develop office policies and operating procedures

Accountability and management of cash handling procedure

Interpret budgets, income statements and other financial reports

Provide planning, procurement and implementation of office equipment

Monitor office supply budgets and procurement

Maintain client and corporate confidentiality standards

Oversee office services and vendors

Manage storage areas, track supplies and make purchase recommendations

Maintain office records and outline records management procedures

Ensure computer file and record security and hazard protection

Supervise Office Staff, assign and oversee tasking

Evaluate Staff performance

Assign and monitor administrative/clerical functions

Oversee organization safety training

Develop staff, provide constructive feedback to help employees meet expectations and goals

Lead, motivate, inspire, and coach employees to create a premier client experience

Grow and retain clients, foster strong relationships, and develop brand awareness and loyalty

Deliver exceptional and consistent customer service

Recruit, hire, and train all store employees in coordination with Human Resources policies and procedures

Attend and participate in manager meetings and engage in ongoing education and professional development

Participate in networking, community service and educational events and to foster positive relationships within the community

Manage State, Tribal, and Local Government Auditors and Law Enforcement with inventory, sales and compliance audits

Responsible for facility maintenance and troubleshooting as necessary including proper upkeep of operations including phone, utilities, technology, maintenance, repairs, stock, and supplies

Ensure inventory management compliance and consistency

Responsible and accountable for store P&L and controllable expenses

Maintain a clean and safe environment for all employees and customers

Schedule and adequately staff the facility

Demonstrate initiative, work independently with little supervision

Other duties as assigned

Requirements

Must be 21 or over

Associates Degree required, Bachelor’s Degree preferred

Four (4) years of retail management experience required, two (2) years of experience in the cannabis industry preferred

Knowledge and understanding of the cannabis industry, including familiarity of various strains, genetics, THC and CBD content, and fluency in cannabis terminology

Computer proficiency in Microsoft Suites, retail POS systems, and social media outlets

Exceptional interpersonal skills including effective verbal and written communication

Demonstrates ability to manage a team, including empowering, coaching, and influencing others to achieve a common goal

Valid Driver’s License

Ability to travel locally and regionally

Must be able to successfully pass criminal background investigation

Preferred Qualifications

Knowledge of Local, State, and Federal Laws and Regulations pertaining to Medical and/or Retail Cannabis

Knowledge of cannabis specific sales and tracking systems

Knowledge of office administrative operations, including personnel management, and compliance

Understanding of small business networks, device sharing and configuration

Excellent organization skills and the ability to prioritize multiple tasks

Effective time management, decision-making, and problem solving skills

American Indian/Alaska Native preferences apply

Physical Requirements/Working Conditions

Must be available to work any shift (to include all hours, weekends, and/or holidays as job duties require)

Must be able to lift, push and carry up to 50 lbs. unassisted

Physical ability to access all areas of the property applicable to your position

Must be able to withstand prolonged standing, sitting, walking, bending, climbing, squatting and twisting without restriction

Requires eye/hand coordination and manual dexterity; ability to distinguish letters, numbers and symbols

Must have the ability to reach at or below/above shoulder level on a continuous basis

Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with customers, management, team members, and outside contacts while working under pressure and meeting deadlines

The position description is intended to describe the general nature and level of work being performed by the incumbent(s) of this job they are not intended to be an exhaustive list of all responsibilities and activities required of the position.

NOTICE: This position is covered by the provisions of the Crime Control Act of 1990, Subchapter V – Child Care Worker Employee Background Checks (42 U. S. C. 13041) and the Indian Child Protection and Family Violence Prevention Act of 1990 (25 U. S. C. 3201-3210). As such, each applicant will be required, as a pre-condition to employment, to submit to a 5-year criminal history background check, including fingerprinting. The applicant will be able to obtain a copy of the criminal history report (from the reporting agency) made available to the Tribe and they will have the right to challenge the accuracy and completeness of the information contained in the report.

Each person submitting a resume in response to this announcement will be required to complete an employment application form provided by the Tribe, with detailed information on personal history, education, employment.

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